Privacy Policy
Privacy Policy
1. Information About the Collection of Personal Data and Contact Details of the Data Controller
1.1 We are delighted to welcome you to our website and thank you for your interest. Below, we explain how we process your personal data when you use our website. Personal data refers to any information that can personally identify you.
1.2 The data controller for this website, in accordance with the General Data Protection Regulation (GDPR), is Aurora Montreal. The data controller is the individual or entity that decides on the purposes and means of processing personal data.
1.3 This website uses SSL or TLS encryption to secure data transmission and protect confidential content. You can recognize an encrypted connection by the "https://" and the lock icon in your browser.
2. Data Collection When Visiting Our Website
When you visit our website solely for informational purposes, without registering or providing additional information, we only collect data that your browser sends to our server (known as "server log files"). This includes:
- The visited website
- Date and time of access
- Amount of data sent in bytes
- Source/reference from which you accessed the page
- Used browser
- Operating system
- Used IP address (if anonymized)
This data is processed based on our legitimate interest in improving the stability and functionality of our website, in accordance with Art. 6(1)(f) GDPR. It is not shared or used in any other manner unless there are concrete indications of unlawful use.
3. Cookies
To enhance your experience on our website and enable certain functions, we use cookies. Cookies are small text files stored on your device. Some cookies are deleted after you close your browser (session cookies), while others remain on your device and help us recognize your browser on future visits (persistent cookies).
Cookies may also process personal data. Processing is carried out in accordance with Art. 6(1)(b) or (f) GDPR, depending on the purpose of the cookie. You can configure your browser to notify you about cookie placement and decide on their acceptance individually.
4. Contact
When you contact us (e.g., via a contact form or email), we collect and use personal data to respond to your inquiry or for technical administration of the contact.
5. Data Processing When Creating a Customer Account and Handling Contracts
Personal data is collected and processed when you provide it to us for contractual purposes or when creating a customer account.
6. Use of Your Data for Direct Marketing
6.1 Subscription to Our Email Newsletter
By subscribing to our newsletter, you will receive regular information about our offers. The only required information for sending the newsletter is your email address.
6.2 Sending Email Newsletters to Existing Customers
If you have provided us with your email address when purchasing products or services, we may send you offers for similar products or services from our range without requiring separate consent.
7. Data Processing for Order Handling
7.1 The personal data collected will be passed on to the shipping company responsible for delivery, as necessary for the delivery of goods. Your payment details will be forwarded to the bank responsible for payment processing, as necessary. If payment service providers are used, we will explicitly inform you. The legal basis for data processing is Art. 6(1)(b) GDPR.
7.2 Use of Payment Service Providers
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PayPal: When paying via PayPal, credit card via PayPal, direct debit via PayPal, or if offered, "Purchase on account" or "Installment payment" via PayPal, your payment data will be transmitted to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"). Transmission is carried out in accordance with Art. 6(1)(b) GDPR, only to the extent necessary for payment processing.
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For payment methods like credit card via PayPal, direct debit via PayPal, or if offered, "Purchase on account" or "Installment payment" via PayPal, PayPal may perform a credit check. This could involve transferring your payment data to credit agencies based on Art. 6(1)(f) GDPR, for assessing creditworthiness. The results are used by PayPal to decide on providing the respective payment method. The creditworthiness check may include probability values (score values), calculated using a recognized mathematical-statistical method. Address data may be included in the calculation of score values. For more information, refer to PayPal's privacy policy: PayPal Privacy Policy. You can object to the processing of your data by contacting PayPal. However, PayPal may continue processing your data if necessary for contractual payment processing.
8. Contact for Reminder Evaluation
We use your email address for internal advertising purposes to inform you about similar products from our range. You can object to this use at any time without incurring costs other than transmission costs. The legal basis for this is Art. 6(1)(f) GDPR. You can unsubscribe at any time via the link in the newsletter or by contacting us.
9. Data Processing When Opening a Customer Account and for Customer Service
According to Art. 6(1)(b) GDPR, we collect and process personal data if you voluntarily provide it for contract execution or when opening a customer account. Data is collected via the input form, with mandatory fields marked. We use this data for contract execution and handling inquiries. After contract completion or account deletion, data will be blocked for further processing and deleted after legal retention periods unless you consent to further use or we are legally permitted to retain the data.
10. Use of Your Data for Direct Marketing
10.1 Subscription to Our Email Newsletter
By subscribing, we will send you regular updates about our offers. The required information is your email address. Additional data is optional and used to personalize communication. We use a double opt-in procedure: you'll receive a confirmation email asking you to verify your subscription. By confirming, you consent to our use of your data according to Art. 6(1)(a) GDPR. We store your IP address and the registration date to track misuse. You can unsubscribe at any time via the link in the newsletter or by contacting us.
11. Contact Options and Your Rights
As a data subject, you have the following rights:
- Article 15 GDPR: Right to access personal data.
- Article 16 GDPR: Right to correct or complete personal data.
- Article 17 GDPR: Right to delete personal data, subject to certain conditions.
- Article 18 GDPR: Right to restrict processing of personal data.
- Article 20 GDPR: Right to receive or transfer personal data in a structured format.
- Article 77 GDPR: Right to lodge a complaint with a supervisory authority.
For any questions about the collection, processing, or use of your personal data, or to exercise your rights, please contact us at:
support@auroramontreal.com