Shipping Policy

Aurora Montreal Delivery Information

Average Delivery Time

At Aurora Montreal, we strive to make the ordering and delivery process seamless for our customers. Once an order is placed, we require 1-3 business days to process it. During weekdays, processing typically takes one business day. However, orders placed on Friday evenings or over the weekend may take a bit longer. After processing, delivery usually takes 8-15 business days. If you have any questions or concerns, please contact our customer service team.

Order Cancellations

If you wish to cancel your order during the processing period, please note that a $20 restocking fee will apply. This fee helps cover the administrative costs associated with preparing your order. Once the processing period has passed and your order has shipped, cancellations will no longer be possible.

Order Placement

Placing an order at Aurora Montreal is simple. Navigate to the product page and add your desired items to the shopping cart by clicking the black "ADD TO CART" button. Ensure you have selected the correct variants before proceeding. Click the "CHECKOUT" box and enter your correct address details on the information page. We offer free shipping for all orders as a token of appreciation to our customers.

Payment Options

We accept the following payment methods:

  • Credit Card (AMEX, Mastercard, Maestro, Visa)
  • PayPal
  • Google Pay
  • Apple Pay (only on mobile/tablet)

After selecting your payment method, click "Proceed to payment" and follow the instructions to complete your order. For any issues, please contact our customer service team.

Shipping Costs

Aurora Montreal covers all shipping costs. We deliver all products to your home free of charge, with no minimum order quantity required.

Shipping Your Order

Once you've found the perfect item on our website, we understand you'll want it as soon as possible. We process and ship orders promptly. To offer fair prices, we collect packages in large quantities and ship them together once we reach our minimum number. We appreciate your understanding and support in creating a better and healthier world.

Please note that during the holiday season, there may be occasional delays. We are committed to shipping your order as quickly as possible.

For further assistance, our service team is always ready to help.